Croatia Airlines will bring special qualities in order to travelers with minimal mobility, we.elizabeth. a traveler whoever bodily, medical otherwise mental position means private appeal and you will/or recommendations that is normally maybe not provided to almost every other people, in accordance with the Control (EC) No of Parliament and of new Council in regards to the legal rights out of handicapped people and you can persons with just minimal versatility whenever traveling because of the sky.

If you want recommendations throughout your travelling you should create an ask for special services far ahead of time, ideally 72 hours, rather than later on than simply 1 day prior to deviation.

• Whenever booking of the cellphone or in our ticketing workplaces, please tell the agencies which type of advice you’re looking for.
• Whenever scheduling on Croatia Air companies site, please post their request to help you

Should you failed to wanted this service within scheduling your can always alert the Get in touch with Heart from the otherwise +385 step one 66 76 555.

Guests with reduced mobility

If you need us to promote a beneficial wheelchair for your travelling, please write to us the latest extent that the freedom are shorter. This particular service is free and you may available for forever disabled travelers, more mature people, passengers which have simple a fracture (hands, foot).

When you’re travel with your own personal wheelchair, delight alert united states of their proportions and you can weight, one special features (age.g. foldable/non-folding, sport/electric) therefore the version of power (in the event that power-powered). If the wheelchair was electric battery-pushed, it must be securely linked to the wheelchair and you may safe out-of short circuit of the insulating the fresh terminals (e.grams. by the taping more than exposed terminals or placing vinyl caps). At the same time, “wet” batteries have to be disconnected and you may protected.

Travelers with impaired hearing or vision

A help service for hearing impaired and you may blind otherwise partially sighted people emerges cost-free. Excite notify you of your own disability and you can whether you are used from the helpful information puppy on lifetime of reservation therefore we normally give the appropriate guidance to the floor staff and cabin crew.. That you don’t wanted a good physician’s certification.

Passengers who are in need of medical approval

• struggling with severe medical conditions, (age.g. latest center infarct, stroke)
• which have big cracks with fingers and you can/otherwise legs inside casts otherwise splints
• with latest operations
• in the first couple of weeks once a life threatening problem keeps searched
• being transmitted on-board inside a sleeping updates (extender travelers)
• who want extra fresh air or any other medical equipment on board
• travel to read hospital treatment

Excite submit (or fax) the design to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, facsimile. +385 step one 6310 825, e-mail: -profozic.hr) escort girl San Francisco to own acceptance and you can verification. Filled inside and you can verified, the design have to be registered when buying the pass and one content are connected to the traveler ticket whilst need be submitted once more throughout the check in.

Passengers who require to-be followed

Private escorts should be at the very least 18 years of age, knowledgeable about the fresh escorted passenger’s health issue, truly in a position to assist the traveler in case of disaster getting or and emergency evacuation, capable go with the newest escorted passenger to and from the restroom and let your make use of it and ready to help the escorted traveler at any condition all by themselves. Medical escorts try person that have experienced adequate medical knowledge, centered away from sort of individuals needing assistance for the trip.

Proprietors out of a legitimate FREMEC

“FREMEC” are a regular traveler’s medical card. The new holder out-of a valid FRAMEC are a non-MEDA situation and requires no scientific clearance or companion to own take a trip. It is used for passenger with long lasting or persistent smaller versatility. So it medical card can be given because of the particular companies. Croatia Airlines doesn’t topic an effective FREMEC, however, a beneficial FREMEC credit is acceptable toward Croatia Air companies aircraft.

Outdoors up to speed

Just team package can be utilized up to speed and people, demand has to manufactured in this new passenger’s reservation no after than just 72 days up until the trip. This service are recharged 60 € for each and every airline.

Traveler needs to be trained to manage this new fresh air package and you will he/this lady has so you’re able to signal “Statement to your Transport regarding Patient In need of Scientific Oxygenation Inside the Flight”. And additionally, the shape “Incapacitated traveler advice means” has to be complete by passenger’s medical practitioner and you may sent to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, fax. +385 step 1 6310 825, e-mail: -profozic.hr?) to have acceptance and confirmation.

Cellular phone Oxygen Concentrator

Using portable oxygen concentrators (POC) try allowed and needs a medical and you can technical approval off Croatia Airlines. A family doctor should make sure your own scientific needs to make use of this device aboard. The POC gizmos need to be FAA acknowledged. To possess current advice please see right here.

The newest passenger should complete the POC and you can INCAD models. The fresh new accomplished models must be taken to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step 1 6310 824, fax. +385 step 1 6310 825, e-mail: -profozic.hr?) getting acceptance and you may verification.

Exception: On password-display flights with Joined Airlines in order to/of All of us the only needs would be to have a healthcare Verification Declaration finalized because of the passenger’s medical practitioner.

Solution dogs

Educated provider pet (enjoying attention animals, hearing aid coached pet, especially instructed pet to simply help a person with handicap, save pet and appear dogs):

Helpful tips canine that accompanies deaf, blind or traveler that have paraplegia, is actually recognized free. It’s pounds and dimensions are not limited. Your dog has to be safely harnessed, however muzzled or caged. It doesn’t reside a chair, and is also prohibited to maneuver within the cabin.